About Rotorua Lakes Council
Rotorua Lakes Council manages drinking water, wastewater and stormwater services for Bay of Plenty. As the council responsible for stormwater, wastewater, drinking water in this area, they own and maintain the underground assets that residents and businesses depend on every day.
As a council operator, Rotorua Lakes Council is responsible for stormwater, wastewater, drinking water across its district. Anyone planning excavation work — building, fencing, landscaping or trenching — must identify and protect their underground pipes before breaking ground.
Rotorua Lakes Council is one of 13 utility operators active in Bay of Plenty. Most building or landscaping work in this area touches multiple operators' networks at once — power, water and communications cables routinely share the same trench. The list further down shows the other utilities you'll likely need to contact alongside Rotorua Lakes Council.
Where Rotorua Lakes Council operates
Before you dig in Bay of Plenty
Striking an underground pipe can cause injury, large repair bills and outages for your neighbours. Three steps to do it safely.
- 1
Find every operator that serves your site
Map your worksite on UtilityFinder to find every operator that serves the area — power, water, gas and comms in one view — so you don't miss anyone when sending locate requests.
Create your map - 2
Request a locate from Rotorua Lakes Council
Contact Rotorua Lakes Council and any other operators in your area to confirm the position of their underground assets before excavation.
Rotorua Lakes Council website - 3
Mark, protect, dig carefully
Mark the locate paint or pegs on site, hand-dig within 0.5 m of marked assets, and never assume a clear trench means clear ground.
Other utilities serving Bay of Plenty
Most building or excavation work touches more than one operator's network. Here's who else you may need to contact.
Power
3
3 Waters
6Communications
2
Find every operator serving your site in 30 seconds
UtilityFinder shows every utility operator that serves Bay of Plenty — power, water, gas and comms — with contact details and locate-request links in one shareable view. Plan your dig with confidence.
Create your map — free