Vital logo
Communications

Vital

Nationwide

Service area
Nationwide (all 16 regions)
Nationwide
Operates
Telecommunications
Category
Communications
Other operators in region
6
see below

About Vital

Vital provides nationwide mobile, paging and data communications infrastructure for businesses, including its own radio network used by emergency services and utilities.

Vital provides the underground telecommunications infrastructure used by retail providers across their network area. Their cables sit alongside power, water and gas, so striking one during excavation can knock out entire neighbourhoods.

Vital runs nationwide infrastructure, which means their cables can be present anywhere in the country. Before excavating anywhere in NZ, request a locate from Vital alongside the local lines company, the council water network, and any other regional operators in your area.

Where Vital operates

Operators
few
more
Nationwide infrastructure

Vital's assets run through every region of New Zealand. No matter where you're digging, their cables or infrastructure may be present — request a locate before starting work anywhere in the country.

All 16 regions
NorthlandAucklandWaikatoBay of PlentyGisborneHawke's BayTaranakiManawatū-WhanganuiWellingtonTasmanNelsonMarlboroughWest CoastCanterburyOtagoSouthland

Before you dig in NZ

Striking an underground cable can cause injury, large repair bills and outages for your neighbours. Three steps to do it safely.

  1. 1

    Find every operator that serves your site

    Map your worksite on UtilityFinder to find every operator that serves the area — power, water, gas and comms in one view — so you don't miss anyone when sending locate requests.

    Create your map
  2. 2

    Request a locate from Vital

    Contact Vital and any other operators in your area to confirm the position of their underground assets before excavation.

    Vital website
  3. 3

    Mark, protect, dig carefully

    Mark the locate paint or pegs on site, hand-dig within 0.5 m of marked assets, and never assume a clear trench means clear ground.

Other utilities serving Nationwide

Most building or excavation work touches more than one operator's network. Here's who else you may need to contact.

Find every operator serving your site in 30 seconds

UtilityFinder shows every utility operator that serves Nationwide — power, water, gas and comms — with contact details and locate-request links in one shareable view. Plan your dig with confidence.

Create your map — free

Frequently asked questions

How do I request a cables location from Vital?
Call Vital on 0800 101 900 to request a locate of their underground assets.
What areas does Vital cover?
Vital's service area covers Nationwide.
Who else operates utilities in Nationwide?
6 other utility operators serve Nationwide, including 2degrees, Chorus, Kordia. Use UtilityFinder to find locate-request links and contact details in one place.
Is Vital an electricity / gas retailer?
Vital owns the underground infrastructure in their service area — they are not a retail provider.