About Watercare
Watercare manages drinking water, wastewater and stormwater services for Auckland. As the council responsible for wastewater, drinking water in this area, they own and maintain the underground assets that residents and businesses depend on every day.
As a council operator, Watercare is responsible for wastewater, drinking water across its district. Anyone planning excavation work — building, fencing, landscaping or trenching — must identify and protect their underground pipes before breaking ground.
Watercare is one of 7 utility operators active in Auckland. Most building or landscaping work in this area touches multiple operators' networks at once — power, water and communications cables routinely share the same trench. The list further down shows the other utilities you'll likely need to contact alongside Watercare.
Where Watercare operates
Before you dig in Auckland
Striking an underground pipe can cause injury, large repair bills and outages for your neighbours. Three steps to do it safely.
- 1
Find every operator that serves your site
Map your worksite on UtilityFinder to find every operator that serves the area — power, water, gas and comms in one view — so you don't miss anyone when sending locate requests.
Create your map - 2
Request a locate from Watercare
Contact Watercare and any other operators in your area to confirm the position of their underground assets before excavation.
Watercare website - 3
Mark, protect, dig carefully
Mark the locate paint or pegs on site, hand-dig within 0.5 m of marked assets, and never assume a clear trench means clear ground.
Other utilities serving Auckland
Most building or excavation work touches more than one operator's network. Here's who else you may need to contact.
Find every operator serving your site in 30 seconds
UtilityFinder shows every utility operator that serves Auckland — power, water, gas and comms — with contact details and locate-request links in one shareable view. Plan your dig with confidence.
Create your map — free