CityLink
Wellington, Auckland· 2 districts
Service transition: CityLink has traded as Vital since 2019, and citylink.co.nz is no longer live. Vital is on beforeUdig's member list, so this network is registered under that name — contact Vital on 0800 101 900, option 2 for faults. Kept listed because Wellington CBD trench records and duct labelling still carry the CityLink name.
View Vital →About CityLink
CityLink built and operates the local-access fibre networks in central Wellington and parts of central Auckland, alongside ExchangeNET, NZ's neutral internet exchange points. The business trades as Vital.
CityLink provides the underground telecommunications infrastructure used by retail providers across their network area. Their cables sit alongside power, water and gas, so striking one during excavation can knock out entire neighbourhoods.
CityLink is one of 14 utility operators active in Wellington. Most building or landscaping work in this area touches multiple operators' networks at once - power, water and communications cables routinely share the same trench. The list further down shows the other utilities you'll likely need to contact alongside CityLink.
Where CityLink operates
Before you dig in Wellington
Striking an underground cable can cause injury, large repair bills and outages for your neighbours. Three steps to do it safely.
- 1
Find every operator that serves your site
Map your worksite on UtilityFinder to find every operator that serves the area - power, water, gas and comms in one view - so you don't miss anyone when sending locate requests.
Create your map - 2
Request a locate from CityLink
Contact CityLink and any other operators in your area to confirm the position of their underground assets before excavation.
Locate request page - 3
Mark, protect, dig carefully
Respect the locate marks on site. Expose anything marked by an agreed method - non-invasive detection, hand digging or hydro excavation - confirming the technique with the asset owner first. Never assume a clear trench means clear ground.
Trying to find it on your own property?
Other utilities serving Wellington
Most building or excavation work touches more than one operator's network. Here's who else you may need to contact.
3 Waters
4
Gas
2Fuel pipelines & terminals
2
Sites
6
Find every operator serving your site in 30 seconds
UtilityFinder shows every utility operator that serves Wellington - power, water, gas and comms - with contact details and locate-request links in one shareable view. Plan your dig with confidence.
Create your map - free